Privacy Policy

At Flashes Biology, accessible via https://flashesbiology.com, we are committed to respecting your privacy and protecting your personal data. This Privacy Policy outlines how your information is collected, used, and safeguarded in compliance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). We place paramount importance on maintaining your privacy and ensuring responsible data governance.

1. Introduction

Flashes Biology is committed to maintaining the confidentiality, integrity, and security of your personal information. This Policy describes how we collect, use, store, and share your personal data, and outlines the rights and choices you have concerning your data. We only process personal information necessary for legitimate business purposes, those agreed upon by consent, or as required by law.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all personal data collected through flashesbiology.com and related services offered by Flashes Biology. For the purposes of the GDPR, the data controller responsible for your information is Flashes Biology. You can contact us with privacy-related inquiries at [email protected].

This Policy applies whether you are browsing our website, creating an account, making a purchase, or communicating with our support team.

3. Categories of Personal Data We Collect

We process a variety of personal data grouped into the following categories:

a. Usage Data
We collect data about how you access and interact with flashesbiology.com. This may include your IP address, browser type and version, time zone setting, pages visited, session durations, referring URLs, and website navigation pathways.

b. Account Data
Account Data includes information provided when you register or update an account with us. This can comprise your name, physical address, phone number, email address, and other identifiers necessary to create and manage your profile.

c. Profile Data
This includes information such as your saved preferences, items purchased, course progress, browsing behavior, and other user activity relevant to your interaction with our products and services.

d. Communication Data
We collect any communication between you and our support team, which may include transcripts of conversations, contact forms, email correspondence, and any attachments you provide.

e. Technical Data
Such data relates to the device and system you use to access our website. Technical Data may include device type, operating system, browser settings, screen resolution, language, and mobile network data.

f. Transaction Data
We collect data concerning your transactions on flashesbiology.com, including payment method, billing address, delivery address, purchased goods or services, transaction dates, and payment confirmations.

g. Preference Data
We collect information relating to your consents for marketing, subscription status, educational interests, and notification preferences.

4. Legal Bases for Processing Personal Data

Under the GDPR, we rely on the following lawful bases for processing your personal data:

– Consent: Where you explicitly agree to the processing.
– Contract: Where processing is necessary to fulfill our contractual obligations to you (e.g., delivering orders).
– Legal Obligation: Where processing is required by applicable laws.
– Legitimate Interests: For purposes such as fraud prevention, service improvement, and user analytics, provided such interests are not overridden by your rights.

For residents of California, your personal information may be processed under the definitions of “business purpose” or “commercial purpose” as specified by the CCPA.

5. Your Data Protection Rights

In accordance with the GDPR and CCPA, you have the following rights regarding your personal data:

– Right of Access: You may request a copy of the data we hold about you.
– Right to Rectification: You can request corrections to inaccurate or incomplete information.
– Right to Erasure: You may request deletion of your data under certain circumstances.
– Right to Restriction: You can request limited use or suspension of data processing.
– Right to Data Portability: You can request a machine-readable copy of your personal data for your own use or for transfer to another provider.
– Right to Object: You may object to specific types of processing, such as direct marketing.
– Right to Non-Discrimination (CCPA): You will not be discriminated against for exercising your rights under data privacy laws.

To exercise any of the above rights, contact us at [email protected].

6. Security Measures

We have implemented appropriate administrative, technical, and physical safeguards to ensure the integrity, availability, and confidentiality of your personal information. These measures include:

– Data encryption both at rest and in transit
– Limited access through role-based permissions
– Secure data storage facilities and encrypted backups
– Ongoing monitoring against unauthorized access and security threats
– Staff training in data protection and privacy compliance

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside your jurisdiction, including countries that may not have data protection laws equivalent to those of your home country. Where such transfers occur, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or ensure that the service providers are certified under EU-U.S. Data Privacy Framework principles.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy. Retention periods are based on:

– Legal and regulatory requirements
– The nature of the data and the activities involved
– The duration of your account or business relationship with flashesbiology.com

Specific retention schedules include:
– Account and Profile Data: Stored for duration of your account and up to 2 years after closure
– Transaction Data: Retained for 7 years for tax and audit purposes
– Communication Data: Retained for 3 years after resolution
– Technical and Usage Data: Retained for 12 months

9. Cookie Policy

flashesbiology.com uses cookies to personalize content, analyze traffic, and optimize user experience. Our cookies fall into the following categories:

– Essential Cookies: Required for site functionality (e.g., login, security)
– Functional Cookies: Enable website features such as saved preferences
– Performance Cookies: Help us understand user behavior to improve site performance
– Analytical Cookies: Collect depersonalized statistics on user engagement through tools such as Google Analytics
– Third-Party Cookies: May include cookies from embedded services or affiliate networks

10. Cookie Management and Regulatory Compliance

In compliance with the GDPR and CCPA:

– You are informed of our cookie use upon first visit and asked for consent where applicable.
– You may manage or withdraw consent for cookies through your browser settings or our on-site cookie management interface.
– Users may refuse non-essential cookies and still access essential features of the site.
– California residents may opt out of “sale” or disclosure of their data using links provided on our site.

11. Children’s Privacy

Our services are not directed to, nor do we knowingly collect data from, individuals under the age of 13. If we become aware that we have collected personal information from a child without appropriate parental consent, it will be promptly deleted in accordance with relevant legal requirements. If you believe such data has been collected, please contact [email protected] immediately.

12. Policy Updates

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. Substantive changes will be communicated through notifications on flashesbiology.com and, where required, by direct email communications. We encourage users to periodically review this Policy.

13. Contacting Us

For any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data, please contact us at:

Email: [email protected]

We are fully committed to upholding your privacy rights and ensuring that your experiences with flashesbiology.com are safe, transparent, and compliant with data protection laws.